I was really excited about the doors we ordered, looked great, but then our builder contacted us after they were installed and said 3 of the 4 doors were warped.
Contacted Heath and did not seem to concerned. Scheduled a time to meet "around 6pm" and then was told he couldn't be at at our home until around 6:20. Now he can't find any time to meet until Monday. Later tried to blame me for warped doors. Unbelievable!
I asked for a refund but he refused stating there policy states no refunds, but I was never provided with any policies and there are no policies posted on his Facebook page. Later told there is a refund policy on their web page that I was told after the fact.
Terrible customer service and do not stand behind their work accepts only cash for payment, which I wasnt happy about. Must be trying to cheat customers or trying to avoid paying taxes.
I hope they will give my refund as I have lost all faith in this so called business.
Do not use this company!