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Pinal County Community Development Streamlines Services with Appointment-Only Permit Submittals


Pinal County's commitment to fostering a robust and orderly growth pattern while maintaining a high quality of life for its residents is evident in the actions of its Community Development Department. The department plays a pivotal role in managing the county's development through efficient and comprehensive planning, design review, and construction oversight. It ensures that codes are followed and the environment is safeguarded, all while offering superior customer service to its citizens.

In a recent development aimed at enhancing service delivery, the Community Development Department has announced a new scheduling protocol for permit submittals. Starting immediately, appointments will be required for all permit submissions on Mondays, Tuesdays, and Thursdays. This change is anticipated to decrease wait times significantly and streamline the permit application and review process, ultimately accelerating project initiations and completions.

Recognizing the diverse needs of its community, the department will continue to offer walk-in services on Wednesdays, allowing for more flexibility for those who may not be able to schedule appointments in advance. This hybrid approach ensures that the department remains accessible to all while improving operational efficiency.

The department's comprehensive structure comprises six divisions, each with a specialized focus: Customer Service One Stop Shop, Planning, Engineering, Building Safety, Aquifer Protection, and Code Compliance. This organization allows the department to cover all aspects of community development from a multifaceted approach.

Residents and businesses in need of submitting permits are encouraged to make use of the new appointment system for a smoother and more predictable experience. The department assures that its mission to deliver timely and cost-effective services in a consistent manner remains at the forefront of this procedural update.

Appointments Required for Permit Submittals
  • Applies to the following days: Monday, Tuesday, and Thursday.
  • Walk-in services are provided on Wednesdays (no appointment required).

For more information on the appointment system or to schedule your permit submission, you are invited to contact the Customer Service One Stop Shop at 520-509-3555. Pinal County is confident that this refinement in service will contribute positively to the county's development and the satisfaction of its residents and businesses.
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Tuesday, 23 July 2024

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