• Arizona
  • Thursday , Feb 1 , 2018

Area Info

San Tan Valley Area Information

2 minutes reading time (442 words)

Quick Guide to EPCOR Customer Service and Support


Below you'll find some useful information to assist EPCOR water and wastewater customers.

How to pay your bill:

  • Online account management portal at epcor.com
    • Customers who have not already established an online account can use the account number on their bill to set one up.
    • Customers who do not have access to their account number, including San Tan water and wastewater should email This email address is being protected from spambots. You need JavaScript enabled to view it. (water and wastewater) or call 1-800-383-0834 and press 3 or 4 to speak to an agent.
  • EPCOR USA mobile app
    • Available for free download in the Apple App and Google Play stores
  • Online through your bank account
  • By mail to

P.O. Box 80036
Prescott, AZ 86304-8036

Until further notice, EPCOR is suspending all late fees and service disconnections for late payment.

How to start or stop service:

  • Online at epcor.com through the customer account portal
  • By smartphone using the EPCOR USA mobile, available for free in the Apple app and Google Play stores
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Requests are scheduled and prioritized according to the date on which service will be stopped or started.

General customer service questions:
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Facebook.com/EPCORUSA
  • Twitter.com/EPCORUSA
  • 1-800-383-0834 – press 3 or 4 to speak to agent. Hold times may be long.

How to report an emergency or service disruption:

  • Call 1-800-383-0834 and press option 1
  • Facebook.com/EPCORUSA
  • Twitter.com/EPCORUSA

Current outages can be viewed online at epcor.com.

Services currently unavailable or limited:
  • Pay-by-phone
  • Call center agents may not have full access to account information

EPCOR's in-person customer service locations remain closed due to the COVID pandemic.
Water, wastewater and natural gas services remain uninterrupted.
Font size: +
UPDATED: What's Building ....
Recipients of 2020 Unemployment Benefits May Be El...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Wednesday, 20 October 2021
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

By accepting you will be accessing a service provided by a third-party external to https://www.santanvalley.com/

Stay Connected

J.M. Kuhstoss Remodeling Pros

J.M. Kuhstoss Remodeling Pros

San Tan Valley, Pinal County
Pan de Vida Foundation

Pan de Vida Foundation

Queen Creek, Maricopa County
San Tan Leads

San Tan Leads

San Tan Valley, Pinal County
Any Payment Solutions

Any Payment Solutions

San Tan Valley, Pinal County
Champion Charter School

Champion Charter School

San Tan Valley, Pinal County
Taseko Florence Copper

Taseko Florence Copper

Florence, Pinal County
No More Stink

No More Stink

San Tan Valley, Pinal County

Daily News

Wait a minute, while we are rendering the calendar

Upcoming Events

20 Oct
Tiny Tales
10.20.2021 10:00 am - 10:30 am

Stories, songs, puppets and finger plays just...

Read more

20 Oct

A nighttime ride for experienced riders. Limit 10...

Read more

21 Oct
Adult Arts & Crafts - Creative Haven
10.21.2021 1:00 pm - 3:00 pm

Thursday, from 1:00-3:00, come and join us for...

Read more

22 Oct
San Tan Valley Fall Festival
10.22.2021 5:00 pm - 7:00 pm

The 2nd Annual San Tan Valley Fall Festival,...

Read more

23 Oct

Local experts guide you on a 7-9 mile group...

Read more


Advertise your business to hundreds of thousands of potential customers, while supporting your local news resource at the same time. Our Partners help us provide you with services and information to help keep you informed.

Become A Partner

Follow Us

Our San Tan Valley Community Keeps Growing!

San Tan Valley News

About SanTanValley.com

About SanTanValley.com